{"id":443,"date":"2018-04-10T01:07:59","date_gmt":"2018-04-10T01:07:59","guid":{"rendered":"https:\/\/www.realestateleads.ca\/blog\/?p=443"},"modified":"2023-09-27T12:41:59","modified_gmt":"2023-09-27T12:41:59","slug":"learning-to-read-body-language-with-clients-and-buyers","status":"publish","type":"post","link":"https:\/\/www.realestateleads.ca\/blog\/learning-to-read-body-language-with-clients-and-buyers\/","title":{"rendered":"Learning to Read Body Language with Clients and Buyers"},"content":{"rendered":"
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\"AdobeStock_106884961\"<\/a><\/strong>Any time a person is making a major decision that has a whole host of factors weighing into it, there\u2019s much in the way of non-spoken communication that can play into the way people interact each other in any sales environment. That\u2019s especially true of real estate, and the best agents are able to make educated assumptions about a person\u2019s intentions, priorities, and prerogatives based on how they move and react. The opposite is true; clients and potential buyers can read your body language.<\/p>\n

Understanding what someone\u2019s movements say about their thoughts can help you identify genuine buyers, and learning about this is all a part of becoming a better real estate agent. That\u2019s just as true of learning how to build your client base and reputation, and our online real estate lead generation system continues to be well received by new realtors who want to hit the ground running.<\/p>\n

Here are some points to think about for \u2018reading\u2019 clients and presenting yourself in the best light through approachable body language.<\/p>\n

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    The Look Down<\/strong><\/h3>\n<\/li>\n<\/ol>\n

    Any time a human is anxious to end an interaction and leave as quickly as possible, they\u2019ll look down and often directly at their feet while being spoken to. A more interested and genuine potential home buyer will direct both feet towards you or even cross one leg over the other as they chat wit you. This demonstrates that they\u2019re not in a rush to leave, and they\u2019re legitimately listening to you and evaluating the information.<\/p>\n

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      V<\/strong>isual <\/strong>Signs<\/strong><\/h3>\n<\/li>\n<\/ol>\n

      Who hasn\u2019t said yes when they really meant no, and vice versa? Many buyers will be polite, even though they lack real interest. Look for those saying something positive about the property, but moving atypically as they make the comment. If so, they are likely not being completely honest.<\/p>\n

      Also, don\u2019t assume that the classic folded arms means someone is not interested is always true. Human behavioural experts agree it doesn\u2019t necessarily mean they don\u2019t want to engage with you.<\/p>\n

      Last but not least, be on the lookout for their having a genuine smile. Positive facial expressions are the long standing cue that someone is genuinely interacting with you.<\/p>\n

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        In the Eyes<\/strong><\/h3>\n<\/li>\n<\/ol>\n

        Buyers with eyes that are darting all over the place, and not looking at you with any type of focus are probably not serious about the home, and unlikely that they\u2019ll ever make an offer.<\/p>\n

        Oppositely, if they look directly at you when you\u2019re speaking you can take it to be a positive indicator of their interest. This allows you to tailor your approach as you move forward in establishing these people as buyers.<\/p>\n

        Now let\u2019s look at it from the other perspective; what you can do to make the right non-direct impression on people.<\/p>\n

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          Stand tall<\/strong><\/h3>\n<\/li>\n<\/ol>\n

          Good posture connotes confidence in an individual. Slouch and you will appear as though you have something to hide or you\u2019re not sure of what you\u2019re presenting. Show customers that you\u2019re confident and believe in your clients and their property as priced by standing tall and confidently in front of them. And of course this goes for both men and women.<\/p>\n

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            No Obstruction<\/strong><\/h3>\n<\/li>\n<\/ol>\n

            Avoid standing behind anything when interacting with a client, and particularly when meeting and \/ or speaking with them for the first time. This is an instinctive method of self-protection, but it\u2019s also innately regarded as that by other people. Remove barriers between yourself and the client, such as benches or furniture, to indicate that you feel comfortable and confident around them.<\/p>\n

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              Composure is Big<\/strong><\/h3>\n<\/li>\n<\/ol>\n

              Be composed in front of clients, and in particular avoid being way to active with your hands. Fidgeting with a pen or mobile phone or straightening your tie or cuffs repeatedly shows them that you\u2019d rather be elsewhere or – more damagingly – that you\u2019re not confident and assured in your position as the client\u2019s realtor. It\u2019s behaviour that is very off-putting for potential customers.<\/p>\n

              Send stronger, better, and confidence message by engaging in the classic rules of body language:<\/p>\n