The impetus to provide great service to clients is even more pronounced in real estate because of the extent to which referrals are such a big part of an agent’s success. There is the need to always have a stream of new clientele working with you, and as we all know a realtor’s income is exclusively based on earning commissions when people buy or sell a home through them. Lead generation is an ongoing focus for all agents, and it is something that they get better at with time and practice. New agents can expect to have difficulty with getting leads, but what they can do is provide the highest level of service for the clients they do have. Real estate lead generation using past clients is something you may want to focus on as you progress in your career as a realtor .
That type of superior service is important, because those satisfied clients are more likely to refer the agent to others they know who are also considering a home purchase or sale. This is part of the process that goes into building a reputation and making a name for yourself as a good local realtor in whichever city in Canada where you’re working as an agent and trying to stand out from the crowd as best as possible. These days agents are taking many different approaches to generating leads, and paid real estate leads like the ones we provide here are a popular choice for those who are new to working as a real estate agent in Canada.
With this week’s blog entry here we’re going to look at the best strategies to get real estate referrals from past clients. What you’ll likely assume is that it involves a good bit more than just providing great service and then just trusting that those folks will speak highly of you. This is correct. Much of it will be encompassed in keeping in touch with these folks and inquiring about their ongoing satisfaction with their living arrangements, and this is also something that realtors tend to get better at over time. If you come across as someone who genuinely cares and wants to help people be in their most ideal home then you’re definitely starting on the right foot.
Be Genuine
Homebuyer clients are going to be different from others who work with you to sell their home. If these clients see that you’ve really done everything possible to have them viewing homes that are best fit given their buyer prerogatives then they’re going to start to have a very favourable opinion of you. They’ll be reassured of their choice in choosing you as their realtor, and once they’ve purchased their home and are living in it there’s so much more of the chance that they’ll recommend you to their friends or acquaintances that are also ready to buy a home.
The same can apply for home sellers as it relates to real estate lead generation using past clients. There may be reason to put an even greater effort into pleasing these clients given the fact that people selling homes often have more clout when it comes to buying or selling real estate and will be in communication with others who have the same home buying power. It’s going to be very advantageous for you to be working with these types of clients and getting referrals from clients who’ve bought high-value homes is what you should be aiming to get for yourself.
Many real estate agents make the mistake of only focusing on new leads and chasing the next transaction, while neglecting the relationship that they’ve established with clients who have already bought a home or sold one through them. Sending a gift to clients who’ve bought a home is something that nearly all realtors will do, and it’s a good way to ensure these folks have a very high opinion of you. But there’s more you can and should do in order to make it so that they will refer you to others and tell them they’d do well to work with you if they’re looking to make a move.
Referrals and repeat business don’t come from a one-time gesture, and more often they come from ongoing, intentional communication. This is very central to the best strategies to get real estate referrals from past clients, and having this opinion of you being as far-reaching as possible. Even if a past client isn’t looking to move anytime soon, chances are they know someone who is. If you’ve provided them with great service and they think very highly of you then it is all the more likely they are going to recommend you as a realtor.
Check In
Often all it takes is a simple message or call, and something along the lines of ‘just checking in to see how you’re liking the new place! No reason for the call, just wanted to say hi and let your know that if you or anyone you know has any real estate questions, I’m available to answer them.’ That can be it, and as long as that comes across as genuinely caring then it can be short, thoughtful, and effective. What can also be good is making reference to a certain subject matter if you’ve learned that is something the homeowner has an interest in. An example could be to make reference to the local sports team, or a good fishing spot. You get the idea.
Just like door-knocking or farming, checking in with your past clients should be something you do on an ongoing basis. It’s a good idea to set some time each week to make a few quick calls or send an email. Set reminders to follow up every few months and be consistent with the ways you try to stay in touch with past clients. Of course it’s important not to overdo and it be sending too many communications to former clients, but a good standard is to do so once or twice a year and many realtors will choose to send a note at Christmas. You can decide based on what you know about those clients.
Real estate lead generation using past clients is very doable if you do what it takes to have them be entirely satisfied with your service and them be timely with staying in touch. Over time this builds familiarity, trust, and the greater likelihood of good referrals. Your past clients may well be your warmest leads if you’ve met and exceeded their expectations with buying or selling a home.
Sign up for Real Estate Leads and start receiving a monthly quota of buyer and / or seller leads that are given exclusively to you. No other realtor will receive the same leads, and it creates a real opportunity for you to be first-in-touch with people who are getting close to buying or selling a home and open to working with a real estate agent. It’s a proven-effective way to have greater success working as realtor and getting leads in what is often a very competitive environment in big cities in Canada.







